Privacy Policy

This policy is intended to provide transparency around the purpose and use of any data collected on our website, via social media or requested to enable delivery of any services requested by our customers.  We value your privacy and are committed to protecting your personal data. In addition, The Good Sleep (TGS) is opposed to unauthorized commercial e-mail delivery otherwise known as spam. 

What personal data we collect why we collect it, and who we share it with The Good Sleep (TGS) is the controller and responsible for your personal data, collectively referred to below as ‘TGS’, ‘we’, ‘I’, ‘us’ or ‘our’. Any personal data obtained is provided by customers to access content, make a purchase or engage with our services.

We will only use your personal data for the purposes for which it has been provided. Should we seek to use it for any other purpose, such as a case study, we will seek your consent prior to use.

Name, contact details and opt-in status may be stored to share updates if you have selected to opt into marketing communications and for the purpose of identification if our services are accessed by you in the future.

You will not be contacted for marketing purposes unless you are opted in.  If you are opted in you can unsubscribe from all marketing communications at any time by clicking on the unsubscribe link or sending a request at andreea@thegoodsleep.ca

Any data provided when seeking or during a consultation process will be used only to support your personal consultation or to support the services you seek from TGS. Your or your child’s data will not be disclosed, shared, rented or sold to any third parties.  Anonymized data may be shared with my mentor/s to seek support in finding the optimum solution for you.  If you do not agree to this being shared anonymously it is your responsibility to advise TGS and no data will be shared.

Sensitive personal information

At no time should you submit sensitive personal information through our website or email. This includes but is not limited to your credit card or banking information, your social security number, and any other information that is considered personal and private. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Payments

We accept payment through INTERAC e-Transfer (initiated at your financial institution) and third-party payment programs such as <add name>. We will not collect nor house any of your card or login information to either of these sites. We do not collect any payment information or store any credit card information.

Cookies 

If you fill out any form directly on the site, your information will be captured by cookies. These are for your convenience so that you do not have to fill in your details should you opt to leave another inquiry. Cookies last based on your browser settings and will expire based on those settings or if you manually opt to. 

Testimonials

Should you leave a review on Facebook and/or Google, some of that copy may be used on our website however we will never share a child’s name. The review will appear using a first name or the name that you posted it under. Should you not want this shared, please notify us at andreea@thegoodsleep.ca

Changes to Privacy Policy

TGS can update this privacy policy at any time and updates can be seen on this website under the Privacy Policy section. It is encouraged that you review the policy on a regular basis to ensure you are comfortable with the measures we have taken to protect your information. You acknowledge and agree that it is your responsibility to review this privacy policy on occasion and become aware of modifications.

Contact information

If you have any further questions or comments regarding our website or privacy policy, you can contact us at andreea@thegoodsleep.ca